If the order has not shipped yet, yes, you can change or cancel your order at any time.
We offer free delivery on all orders over £30 in the UK.
Some products are too big to fit through a standard letterbox. If you're not in when your order arrives our delivery partner will attempt to deliver a further two times, or leave it in a safe place or with a neighbour. In some instances they may need to leave a card with additional instructions.
For international orders, please reach out to us to determine shipping options and cost.
If you don't love the product, return it within 60 days for a full refund. Just contact us at email@example.com and we'll take care of it.
In the rare event that you receive the wrong item, please email us at firstname.lastname@example.org or reach out on Facebook Messenger so that we can get you the correct item.
If your order arrived damaged, please reach out to us via email, email@example.com.