Have some questions?
Click on some of the most frequently asked questions below to see if we have your answer.
Orders and Shipping
If the order has not shipped yet, yes, you can change or cancel your order at any time.
We offer free delivery in the UK.
Some products are too big to fit through a standard letterbox. If you're not in when your order arrives our delivery partner will attempt to deliver a further two times, or leave it in a safe place or with a neighbour. In some instances they may need to leave a card with additional instructions.
For international orders, please reach out to us to determine shipping options and cost.
Returns and Exchanges
If you don't love the product, return it within 60 days for a full refund. Just contact us at firstname.lastname@example.org and we'll take care of it.
In the rare event that you receive the wrong item, please email us at email@example.com or reach out on Facebook Messenger so that we can get you the correct item.
If your order arrived damaged, please reach out to us via email, firstname.lastname@example.org.