Your satisfaction is 100% guaranteed with any product purchased on www.sweetiepetproducts.com for 60 days.
If you need to return any item(s), send us an email at firstname.lastname@example.org.
To be eligible for a return, your item must be unused and in the same condition that you received it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 - 48 hours.